Effective Date: April 2026
Southern Moving and Storage is a North Carolina-based moving and storage company serving customers throughout the United States. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding it.
We may collect the following types of personal information:
We use the information we collect to:
We operate an SMS messaging program for customers who choose to opt in. Consent to receive SMS messages is entirely voluntary and is never a condition of booking or purchasing our services.
Opt-in: You may opt in by checking the SMS consent checkbox on our website contact or booking form. The checkbox is unchecked by default and is not a required field. Checking it and providing your mobile phone number constitutes your express written consent to receive SMS messages from Southern Moving and Storage.
What we send: By opting in, you consent to receive conversational, customer care, and promotional SMS messages from Southern Moving and Storage. This includes appointment confirmations, scheduling updates, responses to your inquiries, service offers, seasonal promotions, and company updates.
Message frequency: Messaging frequency may vary.
Message and data rates: Message and data rates may apply depending on your mobile carrier and plan.
How to opt out: Reply STOP to any SMS message from us at any time. You may also opt out by contacting us at heyyall@southernmovingnc.com or 910-769-5628. We will honor your opt-out request within 10 business days. You may receive one final confirmation message acknowledging your request. After opting out, you will not receive further SMS messages unless you opt in again.
How to get help: Reply HELP to any message for assistance, or contact us directly using the information below.
Mobile opt-in data is never shared or sold. Your mobile phone number and SMS opt-in consent are collected solely for the purpose of sending you messages through our own SMS program. Southern Moving and Storage will not sell or share your mobile opted-in consent data with any third parties.
If you provide your email address, we may send you service-related communications (such as booking confirmations and receipts) as well as marketing emails (such as promotions, company updates, and service information we believe may interest you).
You may opt out of marketing emails at any time by clicking the unsubscribe link in any marketing email or by contacting us at heyyall@southernmovingnc.com. We may continue to send you non-marketing emails related to your active bookings or account.
We use Google Analytics on our website. Google Analytics is a tool that collects technical information directly through your browser, including your IP address, device type, and pages visited. This information is used to help us understand how visitors use our site and improve our services. Google Analytics operates according to Google’s own privacy policy. We do not transfer your personal customer records to Google or any other analytics provider.
We may also use advertising tools to measure the effectiveness of our marketing. These tools may use cookies or similar technologies to collect browsing data through your browser. You can manage cookies through your browser settings.
We work with third-party companies that help us run our business, including payment processors, scheduling platforms, CRM tools, email service providers, and website hosting. These providers access only the information necessary to perform their specific function for us and are not permitted to use your information for their own purposes.
We do not sell or rent your personal information to any third party.
We may disclose your information when required by law, court order, or to protect the rights and safety of Southern Moving and Storage, our customers, or others.
If Southern Moving and Storage is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction under the same protections described in this policy.
We comply with the National Do Not Call Registry and the North Carolina Do Not Call Registry. We will not send marketing texts or make marketing calls to numbers listed on either registry unless you have provided express consent to be contacted.
We use cookies and similar technologies on our website to help the site function properly, understand visitor behavior, and support our marketing efforts. You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of our website.
We retain your personal information for as long as reasonably necessary to fulfill the purposes described in this policy or as required by applicable federal and North Carolina law.
Our services are intended for adults 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we become aware that we have done so, we will delete that information promptly.
We use industry-standard security measures, including encryption and access controls, to protect your information. No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
You may contact us to:
To exercise any of these rights, contact us at heyyall@southernmovingnc.com or 910-769-5628.
Our website may include embedded content from other platforms such as maps or social media feeds. That content behaves as if you visited those platforms directly and may allow those third parties to collect data about you according to their own privacy policies.
We may update this Privacy Policy periodically. When we do, we will update the Effective Date at the top of this page. Continued use of our website or services after changes take effect constitutes acceptance of the updated policy.
Southern Moving and Storage
Wilmington, NC
heyyall@southernmovingnc.com
910-769-5628
