Effective Date: April 2026
These Terms of Service govern your use of the Southern Moving and Storage website and your engagement with our services. By using our website or booking our services, you agree to these terms.
Southern Moving and Storage is based in North Carolina and operates within the United States.
Southern Moving and Storage provides residential and commercial moving and storage services. Service details, availability, and pricing are confirmed at the time of booking. We reserve the right to decline service requests at our discretion.
You must be 18 years of age or older to use our website, submit inquiries, book services, or enter into any agreement with us. By using our site or requesting services, you represent that you meet this requirement.
Quotes provided through our website or by phone are estimates based on the information you provide. Final pricing may vary based on actual job conditions, additional services, or changes made at the time of service. A confirmed booking constitutes an agreement to pay the agreed-upon or final invoiced amount.
Participation in our SMS program is entirely voluntary. Consent to receive SMS messages is not a condition of booking or purchasing our services.
How to opt in: You may opt in by checking the SMS consent checkbox on our website contact or booking form and providing your mobile phone number. The checkbox is unchecked by default and is not a required field.
What you are consenting to: By opting in, you consent to receive conversational, customer care, and promotional SMS messages from Southern Moving and Storage. These messages may include appointment confirmations, scheduling updates, responses to your inquiries, service offers, seasonal promotions, and company updates.
Message frequency: Messaging frequency may vary.
Message and data rates: Message and data rates may apply.
How to opt out: Reply STOP to any SMS message from us at any time. You may also contact us at heyyall@southernmovingnc.com or 910-769-5628 to request removal. We will process your opt-out within 10 business days. You may receive one confirmation message following your opt-out request. After opting out, you will not receive further SMS messages unless you opt in again.
How to get help: Reply HELP to any message, or contact us directly at heyyall@southernmovingnc.com.
No data sharing: We do not sell, rent, transfer, or share your SMS opt-in data or mobile consent information with any third party for any marketing, advertising, or solicitation purpose.
Hours: We do not initiate unsolicited marketing texts before 8:00 AM or after 9:00 PM local time, in accordance with North Carolina law and federal TCPA requirements.
By opting in, you confirm that you are the account holder or authorized user of the mobile number provided.
If you provide your email address, we may contact you with service-related communications and, where you have not opted out, marketing emails such as promotions and company updates. You may unsubscribe from marketing emails at any time using the link in any marketing email or by contacting us directly.
Payment is due as described at the time of booking or upon completion of services. We use third-party payment processors to handle transactions securely. We do not store your full payment card information.
Cancellation and rescheduling terms are provided at the time of booking. Please contact us as early as possible if you need to cancel or modify your appointment. Cancellation fees may apply depending on the notice provided.
To the fullest extent permitted by North Carolina and applicable federal law, Southern Moving and Storage’s liability for any claim arising out of or related to our services or this website is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
Nothing in this section limits liability for gross negligence, willful misconduct, or any liability that cannot be limited under applicable law.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any dispute arising under these Terms or in connection with our services will be subject to the jurisdiction of the courts of North Carolina.
You agree not to use our website or services to:
All content on our website, including text, graphics, logos, and images, is the property of Southern Moving and Storage or its licensors. You may not reproduce, distribute, or use our content without written permission.
Our website may contain links to third-party websites or embedded content. We are not responsible for the content, privacy practices, or terms of any third-party sites.
We may update these Terms of Service from time to time. When we do, we will update the Effective Date above. Continued use of our website or services after changes take effect constitutes acceptance of the updated terms.
Southern Moving and Storage
Wilmington, NC
heyyall@southernmovingnc.com
910-769-5628
